Kali Group has just made the transition to be accredited with the latest ISO9001:2015.
It’s a great achievement that shows we are truly invested in understanding our clients needs and working with them to deliver high quality solutions, which continuously reviewing and improving the way we work.
What does this mean for our clients?
It means the following:
- They can be assured that we are working in a proven and consistent approach where client satisfaction is at the heart of what we do
- It recognises that no two projects are ever the same, so we don’t operate a ‘one size fits all’ approach to our work. Instead we look at the best approach to take on each project to achieve the best outcome, working in a collaboratively way to make sure that everyone understands, and are happy with progress at every stage of the project
- We regularly ask for feedback to understand where we can continue to improve how we work and ensure we keep doing the things that work well
What does this mean for Kali Group?
For Kali Group it confirms that we are not only doing work is right for us as a business, but for our clients as well. Ultimately, this means we are likely to do more work with them in the future that will enable us to grow as a company. As a result we have a process for reviewing how effective we are, identifying areas for improvement and new ways of working that will increase our efficiency and ensure our staff work in an environment that is safe.